UK STANDARD DELIVERY
Please allow 3-5 working days for delivery. All boxes are delivered by Hermes courier by UK Standard Delivery. Our boxes are marked 'leave with neighbour' by default. Alternatively, let us know a safe place for the courier to leave your box.
If you have not received your box and it has been 5 working days since you received your dispatch email, please get in touch by email. Please confirm your shipping address for us in your email - this will help us locate your box more quickly!
UK NEXT DAY DELIVERY
If you need UK Next Day Delivery, get in touch with us at firstname.lastname@example.org and we'll do what we can to help!
We offer International Tracked Delivery via Royal Mail.
If you are not 100% satisfied with your order or monthly Seventeen Minutes box, the good news is you can return the products to us for a full refund within 30 days of the purchase date.
Please get in touch here and we will send you all the details you need to return your box.
Please note that it may take up to 14 business days for the return to be processed once it is received. After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your original form of payment. Please allow up to 14 days for a refund to appear in your account. We will contact you to confirm that the return has been received and processed.
We do not offer exchanges.